Telework Leadership Initiative Success Stories

Thirteen employers from across the region designed and implemented six-month pilot programs that has resulted in more than 2,300 new teleworkers to date. Read about their successes:

Atlanta Regional Commission
The teleworking program at this metropolitan planning organization will allow ARC to continue to expand its staff without increasing office space needs. More than 90 percent of both staff and management reported increased productivity because of the program.

Biolab a Chemtura Company
Biolab created 33 new teleworkers among its Atlanta workforce, with more than half of those teleworking twice each week. The TLI program allowed Biolab to revamp and expand its four-year-old program by more than 75 percent, and company support is high, with more than 90 percent of management and staff agreeing that telework is "good for the organization."

Children's Healthcare of Atlanta
Children's Healthcare of Atlanta successfully expanded its telework program under the Telework Leadership Initiative, with more than 70 full and part-time teleworkers at its Atlanta headquarters, transcription and call centers. Sixty-three percent of managers report that productivity increased through telework, by as much as 20 percent. Almost 90 percent of management believe that teleworking is "good for the organization."

Drew Eckl & Farnham, LLP
Eleven percent of this midtown law firm's employees telework through the TLI program, with 100 percent of management stating that teleworking is "good for the organization." The drive alone rate among teleworkers decreased by 25 percent as the participants began teleworking one or more days per week.

GE Energy
GE Energy found the telework program so advantageous that it used the Atlanta pilot as a basis for rolling out a global telework initiative. While at the start of the program 100 percent of participants were driving alone to work, once the program started that drive alone rate dropped to just 50 percent. Ninety-nine percent of teleworkers report improved morale; 75 percent of their managers agreed that morale improved.

Georgia Conservancy
The Georgia Conservancy demonstrates that even small nonprofit employers can integrate teleworking into their business with demonstrable benefits. Teleworkers in the pilot program increased their productivity by 30 percent when working from home. The organization also benefited from being able to provide a low-cost benefit to its employees.

Georgia Power
Georgia Power has 475 teleworkers and a strong formalized program in place. On an annual basis, teleworkers reduce more than 2.5 million vehicle miles. This equates to an annual reduction of 3.2 tons of VOCs and 2.7 tons of NOx.

Georgia Department of Education
After creating the telework program in 2004, the Department of Education already has 20 percent of its staff participating as part and full-time teleworkers. With this program, the agency has been able to save $27,000 annually in office space costs, and has realized an increase in productivity of an average of 20 percent.

Georgia Department of Corrections
Ninety-three employees of the Department of Corrections participated in the teleworking pilot program, 15 percent of the Atlanta office. On average, teleworkers were able to eliminate nearly two hours of commuting time each day that they teleworked, with almost two-thirds of those employees using that time to do extra work for their employer.

Georgia Department of Human Resources The state agency has 215 teleworkers in its Atlanta office. The success of teleworking helped the agency meet the State of Georgia's Work Away challenge, a program in which employees are provided with flexible scheduling options and teleworking to reduce congestion and improve air quality. More than 70 percent of DHR teleworkers report an increase in productivity, averaging 23 percent; and 72 percent of managers report improved morale.

Georgia Technology AuthorityThe Georgia Technology Authority has 129 teleworkers and continues to expand its program. About 98 percent of the teleworkers and 92 percent of managers report that teleworking is "good for the organization." Sixty-nine percent of managers are willing to expand the program, with each, on average, considering adding 14 more people.

Office of the Commissioner of Insurance
This state agency forged a strong commitment to telework in its pilot program, allowing 12 percent of its workforce to participate in the brand new program. As a state agency with budget constraints, management viewed the telework program as a way to provide a benefit to employees without increasing overhead, and reaped the benefits of teleworkers that report a 25 percent increase in productivity.

Quintiles
Just over 10 percent of the Cobb County employer's workforce participated in the telework program, with the successful pilot spurring 90 percent of management to agree to expand the program, with each one wanting to add four more teleworkers among their direct reports. Ninety-six percent of teleworkers reported improved morale.